How To Reset Wireless Connection Windows 7

Troubleshooting network problems in Windows

If you tin can't get email, browse the web, or stream music, chances are you're not continued to your network and can't get onto the internet. To fix the problem, here are some things you can effort.

Things to try beginning

Try these things first to help you fix or narrow down the connection trouble.

Make sure Wi‑Fi is turned on. Select the "No internet connection" icon on the right side of the taskbar, and make certain Wi-Fi is turned on. If it isn't, select it to turn it on. Also, brand certainPlane mode is turned off.
Select Manage Wi-Fi connections (>) on the Wi-Fi quick setting, meet if a Wi-Fi network you recognize and trust appears in the list of networks. If it does, select the Wi-Fi network, and they try to connect to it. If it saysConnected underneath the network name, selectDisconnect, wait a moment, and and so selectConnect once more.
Attempt connecting to a network on a different frequency band. Many consumer Wi-Fi routers broadcast at ii different network frequency bands: 2.4 GHz and 5 GHz. These will appear equally separate networks in the listing of available Wi-Fi networks. If your listing of available Wi-Fi networks includes both a 2.4 GHz network and a v GHz network, endeavor connecting to the other network. To larn more about the differences between 2.4 GHz networks and five GHz networks, check out Wi-Fi problems and your dwelling house layout.
Make sure the physical Wi‑Fi switch on your laptop is turned on. (An indicator light usually shows when information technology'southward on.)
Run the Network troubleshooter. The Network troubleshooter can assistance diagnose and set up common connection problems.

To run the Network troubleshooter

Select theStart button, then type settings. SelectSettings>System > Troubleshoot > Other troubleshooters.
UnderOther, selectNetwork Adapter > Run.
Follow the steps in the troubleshooter and see if that fixes the problem.

Restart your modem and wireless router. This helps create a new connection to your internet access provider (Isp).

When you exercise this, everyone that is continued to your Wi-Fi network volition be temporarily disconnected. The steps you take to restart your modem and router can vary, just hither are the full general steps.

Note:If yous have a cablevision modem/Wi-Fi router combo device, you lot simply need to follow the steps for the unmarried device.

Unplug the power cable for the router from the ability source.
Unplug the power cable for the modem from the ability source.

Some modems take a fill-in battery. If you unplug the modem and lights stay on, remove the battery from the modem.
Wait at least 30 seconds or so.

If you had to remove the battery from the modem, put it back in.
Plug the modem back into the power source. The lights on the modem will glimmer. Wait for them to finish blinking.
Plug your router back into the ability source.

Wait a few minutes for the modem and router to fully power on. You can usually tell when they're prepare by looking at the status lights on the ii devices.
On your PC, try to connect over again.

Connection problems tin be due to a diverseness of reasons—problems with the website, your device, the Wi-Fi router, modem, or your Internet Service Provider (ISP). Try the following steps to help narrow down the source of the trouble.

If the "Wi-Fi connected" icon appears on the right side of the taskbar, visit a unlike website. If the website opens, there might be a trouble with the specific website. If you can't connect to some other website, go to the next step.
On another laptop or phone, try to connect to the aforementioned network. If y'all can connect, the source of the problem is likely due to your device—go to the department Network troubleshooting on your device. If you tin't connect to the network on whatever device, continue to the next step.
Bank check to see if there is a problem with the connection to your Wi-Fi router. Exercise this by using a ping test.
1. Select Search on the taskbar, blazonControl prompt. TheCommand Prompt button will appear. To the right of it, selectRun every bit administrator >Yes.
2. At the command prompt, typeipconfig, and then selectEnter. Look for the proper noun of your Wi-Fi network inside the results, and so find the IP accost listed next toDefault gateway for that Wi-Fi network. Write down that address if y'all need to.For instance: 192.168.ane.1
3. At the prompt, typeping <DefaultGateway> and then selectEnter.For instance, typeping 192.168.1.i and selectEnter. The results should exist something like this:

Reply from 192.168.1.1: bytes=32 time=5ms TTL=64
Reply from 192.168.1.i: bytes=32 time=5ms TTL=64
Reply from 192.168.1.1: bytes=32 time=5ms TTL=64
Respond from 192.168.one.1: bytes=32 time=5ms TTL=64
Ping statistics for 192.168.one.1: Packets: Sent = four, Received = iv, Lost = 0 (0% loss), Gauge round trip times in milli-seconds: Minimum = 4ms, Maximum = 5ms, Average = 4ms

If you see results similar this and are getting a reply, then you lot take a connection to your Wi-Fi router, and then in that location might be a problem with your modem or Internet service provider. Contact your Internet service provider or cheque online on another device (if you lot tin) to see if there's a service outage.

If the results of the ping test betoken that you are not getting a respond from the router, endeavour connecting your PC direct to your modem by using an Ethernet cable (if you can). If y'all tin can connect to the internet using an Ethernet cable, information technology confirms the connection problem is due to the Wi-Fi router. Make sure you've installed the latest firmware and see the documentation for your router.

Run network commands

Effort running these network commands to manually reset the TCP/IP stack, release and renew the IP address, and affluent and reset the DNS client resolver cache:

Select Search on the taskbar, blazonControl prompt. TheCommand Prompt push volition announced. To the right of it, selectRun equally ambassador>Yes.
At the command prompt, run the following commands in the listed order, and and then check to see if that fixes your connexion problem:
- Typenetsh winsock reset and select Enter.
- Typenetsh int ip reset and selectEnter.
- Typeipconfig /release and selectEnter.
- Typeipconfig /renew and selectEnter.
- Typeipconfig /flushdns and selectEnter.

Uninstall the network adapter commuter and restart

If the previous steps didn't work, try to uninstall the network adapter commuter, and then restart your computer. Windows will automatically install the latest driver. Consider this approach if your network connection stopped working properly after a contempo update.

Before uninstalling, make certain y'all have drivers bachelor as a fill-in. Visit the PC manufacturer's website and download the latest network adapter driver from there. If your PC can't connect to the internet, y'all'll need to download a commuter on a dissimilar PC and save it to a USB flash drive then you tin can install the driver on your PC. Y'all'll need to know the PC manufacturer and model name or number.

Select Search on the taskbar, blazonDevice Manager, and and so selectDevice Manager from the list of results.
AggrandizeNetwork adapters, and locate the network adapter for your device.
Select the network adapter, printing and hold (or correct-click), and so selectUninstall device > theAttempt to remove the driver for this device check box >Uninstall.
After uninstalling the commuter, select theFirstbutton >Ability >Restart.

Later on your PC restarts, Windows will automatically look for and install the network adapter driver. Bank check to come across if that fixes your connection problem. If Windows doesn't automatically install a driver, endeavour to install the backup driver you saved earlier uninstalling.

Bank check if your network adapter is uniform with the latest Windows Update

If you lost your network connection immediately after upgrading to or updating Windows eleven, it's possible that the current driver for your network adapter was designed for a previous version of Windows. To cheque, try temporarily uninstalling the recent Windows Update:

Select theOffset button, and so enter settings. SelectSettings> Windows Update>Update history> Uninstall updates.
Select the most contempo update, then selectUninstall.

If uninstalling the most contempo update restores your network connexion, check to see if an updated driver is available:

Select Search on the taskbar, blazonDevice Manager, then selectDevice Manager from the list of results.
ExpandNetwork adapters, and locate the network adapter for your device.
Select the network adapter, press and hold (or right-click), then selectUpdate driver > Search automatically for updated driver software, and so follow the instructions.
Afterward installing the updated commuter, select theStartpush button >Power> Restart if you're asked to restart, and see if that fixes the connection effect.

If Windows can't find a new driver for your network adapter, visit the PC manufacturer's website and download the latest network adapter commuter from there. Y'all'll need to know the PC manufacturer and model name or number.

Practise ane of the following:

If you couldn't download and install a newer network adapter commuter, hibernate the update that's causing you to lose your network connection. To learn how to hibernate updates, see Hide Windows Updates or driver updates.
If you could successfully install updated drivers for your network adapter, then reinstall the latest updates. To practice this, select theOffset button, then enter settings. SelectSettings>Windows Update > Check for updates.

Use network reset

Using network reset should be the concluding pace you attempt. Consider using it if the steps to a higher place don't help to go you connected.

This can aid solve connection problems you might have later upgrading from Windows x to Windows 11. It tin also assist to prepare the problem where yous can connect to the internet, but can't connect to shared network drives. Network reset removes any network adapters you have installed and the settings for them. Subsequently your PC restarts, whatsoever network adapters are reinstalled, and the settings for them are set to the defaults.

Select theKickoff button, then enter settings. SelectSettings>Network & internet >Advanced network settings > Network reset.
Open Network & Cyberspace Status settings
On theNetwork reset screen, selectReset now >Yes to ostend.

Look for your PC to restart, and see if that fixes the trouble.

Notes:

Later using network reset, you might need to reinstall and set upwardly other networking software you might be using, such as VPN client software or virtual switches from Hyper‑5 (if y'all're using that or other network virtualization software).
Network reset might prepare each one of your known network connections to a public network profile. In a public network profile, your PC is not discoverable to other PCs and devices on the network, which can help make your PC more secure. Notwithstanding, if your PC is used for file or printer sharing, you'll need to make your PC discoverable once again by setting it to use a private network contour. To exercise this, select theStart button, then enter settings. SelectSettings>Network & internet >Wi-Fi. On theWi-Fi screen, selectManage known networks > the network connection you lot want to change. UnderNetwork profile blazon, selectPrivate.

Check your Wi-Fi settings

Wi-Fi adapter manufacturers might accept different advanced settings you can alter based on your network surround or connection preferences.

Cheque the Wireless Mode setting for your network adapter and brand certain it matches the capabilities of the network you're trying to connect to. If information technology doesn't match, you won't exist able to connect, and the network might non appear in the listing of available networks. The Wireless Mode will often be set to Auto or something similar by default, which enables connection for every kind of network that'south supported.

To find the wireless style setting

In Device Director, selectNetwork adapters, then double-click the network adapter proper noun.
Select theAdvanced tab and look for aWireless Style setting. Brand sure it'due south set to the mode your network is using.

Wi-Fi contour settings

Windows uses the Wi-Fi profile to salvage the settings that are needed to connect to a Wi-Fi network. These settings include the network security type, key, network name (SSID), and so on. If yous tin can't connect to a Wi-Fi network that you could connect to earlier, information technology's possible that the network settings might have changed or the profile is corrupted.

To set this, remove (or "forget") the network connection, and so reconnect to the network. When y'all forget a network connectedness, it removes the Wi-Fi network profile from your PC.

To forget a network

Select theOffset push button, so enter settings. SelectSettings>Network & internet.
SelectWi-Fi, then selectManage known networks.
Select the network yous want to forget, so selectForget.

Later on, select the Wi-Fi icon on the taskbar and endeavor to reconnect to the network to renew the network connection.

Check your home layout

Your Wi-Fi network might be affected past the network'southward frequency band, channel congestion, and/or signal strength. For more info, see Wi-Fi problems and your domicile layout.

Cheque for additional symptoms for the "No cyberspace connection" icon.

There may be additional troubleshooting steps you can try, depending on which symptoms yous're having. To view these steps, check out Wi-Fi connection icons and what they hateful.

Related topics

Setting up a wireless network
How to notice your wireless network password
Clarify the wireless network written report
Wi-Fi tools and apps
Make a Wi-Fi network public or private in Windows

Things to effort starting time

Endeavour these things first to help y'all fix or narrow downwardly the connectedness trouble.

Make sure Wi‑Fi is turned on. Select the "No internet connection" icon on the correct side of the taskbar, and brand sure Wi-Fi is turned on. If it isn't, select it to turn it on. Also, brand certain Plane mode is turned off.

Afterwards, run across if a Wi-Fi network y'all recognize and trust appears in the list of networks. If information technology does, select the Wi-Fi network, and they try to connect to it. If it says Connected underneath the network proper name, select Disconnect, wait a moment, then select Connect over again.
Try connecting to a network on a dissimilar frequency band. Many consumer Wi-Fi routers broadcast at two different network frequency bands: 2.4 GHz and 5 GHz. These will announced as divide networks in the list of bachelor Wi-Fi networks. If your list of available Wi-Fi networks includes both a 2.4 GHz network and a 5 GHz network, try connecting to the other network. To larn more nearly the differences between two.4 GHz networks and 5 GHz networks, check out Wi-Fi problems and your home layout.
Make sure the concrete Wi‑Fi switch on your laptop is turned on. (An indicator light usually shows when it'southward on.)
Run the Network troubleshooter. The Network troubleshooter can help diagnose and fix common connexion problems.

To run the Network troubleshooter

Select the First button >Settings > Network & Internet > Status.
Open Network & Internet Status settings
Under Modify your network settings, select Network troubleshooter.
Follow the steps in the troubleshooter, and see if that fixes the problem.

Restart your modem and wireless router. This helps create a new connection to your internet service provider (ISP).

When y'all do this, everyone that is connected to your Wi-Fi network will be temporarily disconnected. The steps you accept to restart your modem and router tin can vary, merely here are the general steps. (Note: If you have a cable modem/Wi-Fi router philharmonic device, you only need to follow the steps for the single device.)
1. Unplug the power cable for the router from the ability source.
2. Unplug the power cablevision for the modem from the power source.
  
  Some modems have a backup bombardment. If yous unplug the modem and lights stay on, remove the bombardment from the modem.
3. Wait at least thirty seconds or so.
  
  If yous had to remove the bombardment from the modem, put it back in.
4. Plug the modem back into the power source. The lights on the modem will blink. Look for them to terminate blinking.
5. Plug your router back into the ability source.
  
  Wait a few minutes for the modem and router to fully power on. You tin can commonly tell when they're ready by looking at the status lights on the 2 devices.
6. On your PC, endeavour to connect again.

Connection problems can be due to a variety of reasons—issues with the website, your device, the Wi-Fi router, modem, or your Internet Service Provider (ISP). Try the following steps to assistance narrow down the source of the problem.

If the "Wi-Fi connected" icon appears on the right side of the taskbar, visit a different website. If the website opens, at that place might exist a trouble with the specific website. If you can't connect to another website, go to the adjacent step.
On another laptop or telephone, try to connect to the same network. If you can connect, the source of the problem is likely due to your device—get to the section Network troubleshooting on your device. If you tin't connect to the network on whatsoever device, proceed to the next stride.
Check to see if at that place is a problem with the connection to your Wi-Fi router. Do this past using a ping test.
1. In the search box on the taskbar, type Command prompt. The Command Prompt button will announced. To the right of information technology, select Run as administrator > Yes.
2. At the command prompt, type ipconfig, and then select Enter. Look for the name of your Wi-Fi network within the results, then find the IP address listed next to Default gateway for that Wi-Fi network. Write downward that address if you need to. For example: 192.168.1.ane
3. At the prompt, type ping <DefaultGateway> so select Enter. For example, type ping 192.168.1.1 and select Enter. The results should be something like this:

Reply from 192.168.i.1: bytes=32 fourth dimension=5ms TTL=64
Reply from 192.168.ane.one: bytes=32 fourth dimension=5ms TTL=64
Reply from 192.168.1.one: bytes=32 fourth dimension=5ms TTL=64
Respond from 192.168.1.one: bytes=32 time=5ms TTL=64
Ping statistics for 192.168.i.i: Packets: Sent = 4, Received = iv, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 4ms, Maximum = 5ms, Boilerplate = 4ms

If you lot see results like this and are getting a respond, then you lot have a connectedness to your Wi-Fi router, so in that location might exist a trouble with your modem or Isp. Contact your ISP or bank check online on another device (if you can) to meet if at that place's a service outage.

If the results of the ping test indicate that you are not getting a respond from the router, endeavour connecting your PC straight to your modem by using an Ethernet cable (if you can). If y'all tin can connect to the internet using an Ethernet cablevision, it confirms the connection problem is due to the Wi-Fi router. Make sure you lot've installed the latest firmware and come across the documentation for your router.

Run network commands

Endeavor running these network commands to manually reset the TCP/IP stack, release and renew the IP accost, and flush and reset the DNS client resolver enshroud:

In the search box on the taskbar, type Command prompt. The Control Prompt button will appear. To the right of it, select Run as administrator > Yes.
At the command prompt, run the following commands in the listed society, and so check to run into if that fixes your connection problem:
- Type netsh winsock reset and select Enter.
- Type netsh int ip reset and select Enter.
- Type ipconfig /release and select Enter.
- Type ipconfig /renew and select Enter.
- Blazon ipconfig /flushdns and select Enter.

Uninstall the network adapter driver and restart

If the previous steps didn't work, attempt to uninstall the network adapter driver, then restart your estimator. Windows will automatically install the latest driver. Consider this approach if your network connexion stopped working properly after a recent update.

Before uninstalling, brand sure you have drivers available equally a backup. Visit the PC manufacturer'south website and download the latest network adapter driver from there. If your PC can't connect to the net, you'll demand to download a commuter on a different PC and save it to a USB flash drive then you can install the driver on your PC. You'll need to know the PC manufacturer and model name or number.

In the search box on the taskbar, blazon Device Manager, and and then select Device Manager from the listing of results.
Expand Network adapters, and locate the network adapter for your device.
Select the network adapter, press and concur (or correct-click), and then selectUninstall device > theEffort to remove the driver software for this device check box >Uninstall.
Afterward uninstalling the commuter, select the Kickoff button > Power > Restart.

Later on your PC restarts, Windows volition automatically look for and install the network adapter driver. Check to meet if that fixes your connection problem. If Windows doesn't automatically install a commuter, try to install the fill-in driver yous saved before uninstalling.

Check if your network adapter is uniform with the latest Windows Update

If you lost your network connection immediately later on upgrading or updating Windows 10, it's possible that the electric current driver for your network adapter was designed for a previous version of Windows. To cheque, effort temporarily uninstalling the recent Windows Update:

Select the First button, then select Settings > Update & Security > Windows Update > View update history > Uninstall updates.
Select the virtually contempo update, so select Uninstall.

If uninstalling the most recent update restores your network connectedness, cheque to see if an updated driver is available:

In the search box on the taskbar, type Device Director, then select Device Manager from the list of results.
Expand Network adapters, and locate the network adapter for your device.
Select the network adapter, select Update driver > Search automatically for updated driver software, and and so follow the instructions.
Afterwards installing the updated driver, select the Start push button > Power > Restart if yous're asked to restart, and come across if that fixes the connectedness issue.

If Windows can't find a new driver for your network adapter, visit the PC manufacturer'southward website and download the latest network adapter commuter from at that place. You'll need to know the PC manufacturer and model proper noun or number.

Do one of the following:

If you couldn't download and install a newer network adapter driver, hide the update that'due south causing you to lose your network connection. To larn how to hide updates, see Hide Windows Updates or driver updates.
If you could successfully install updated drivers for your network adapter, and so reinstall the latest updates. To practice this, select the Start button, then select Settings > Update & Security > Windows Update > Bank check for updates.

Use network reset

Using network reset should exist the last step you endeavour. Consider using it if the steps higher up don't help to go you continued.

This can assistance solve connection bug you might accept after upgrading from a previous version of Windows to Windows 10. Information technology can as well assistance to gear up the problem where you can connect to the cyberspace, but can't connect to shared network drives. Network reset removes any network adapters you have installed and the settings for them. Afterwards your PC restarts, any network adapters are reinstalled, and the settings for them are prepare to the defaults.

Note:To utilise network reset, your PC must be running Windows 10 Version 1607 or later. To come across which version of Windows 10 your device is currently running, select the Start button, then select Settings > Arrangement > Nearly.

Select the Start button, and so select Settings > Network & Cyberspace > Status > Network reset.
Open up Network & Internet Condition settings
On the Network reset screen, select Reset now > Yes to confirm.

Look for your PC to restart, and see if that fixes the problem.

Notes:

After using network reset, yous might need to reinstall and ready other networking software you lot might be using, such as VPN customer software or virtual switches from Hyper‑V (if you're using that or other network virtualization software).
Network reset might set each one of your known network connections to a public network profile. In a public network profile, your PC is non discoverable to other PCs and devices on the network, which can aid make your PC more secure. However, if your PC is used for file or printer sharing, you'll demand to brand your PC discoverable over again by setting it to utilize a individual network profile. To practice this, select the Commencement button, then select Settings > Network & Net > Wi-Fi . On the Wi-Fi screen, select Manage known networks > the network connectedness y'all desire to change > Properties. Under Network profile, selectPrivate.

Cheque your Wi-Fi settings

Wi-Fi adapter manufacturers might have dissimilar avant-garde settings you can modify based on your network environment or connection preferences.

Check the Wireless Mode setting for your network adapter and brand sure information technology matches the capabilities of the network you're trying to connect to. If information technology doesn't match, you won't be able to connect, and the network might not appear in the list of bachelor networks. The Wireless Fashion will frequently be set to Auto or something similar by default, which enables connexion for every kind of network that's supported.

To find the wireless mode setting

In Device Manager, select Network adapters, and then double-click the network adapter proper name.
Select the Advanced tab and wait for a Wireless Mode setting. Make sure it'due south set to the mode your network is using.

Wi-Fi profile settings

Windows uses the Wi-Fi profile to save the settings that are needed to connect to a Wi-Fi network. These settings include the network security type, central, network name (SSID), and and so on. If you can't connect to a Wi-Fi network that you could connect to before, it's possible that the network settings might have inverse or the contour is corrupted.

To fix this, remove (or "forget") the network connection, then reconnect to the network. When you forget a network connection, it removes the Wi-Fi network profile from your PC.

To forget a network

Select the Wi-Fi network icon on the right side of the taskbar, then select Network & Internet settings.
Select Wi-Fi , then select Manage known networks.
Select the network you lot want to forget, so select Forget.

Afterwards, select the Wi-Fi icon on the taskbar and try to reconnect to the desired network to renew the network connection.

Cheque your abode layout

Your Wi-Fi network might exist afflicted by the network's frequency band, channel congestion, and/or point strength. For more info, see Wi-Fi problems and your abode layout.

Check for boosted symptoms for the "No internet connectedness" icon No Internet connection

In that location may be additional troubleshooting steps you can attempt, depending on which symptoms y'all're having. To view these steps, check out Wi-Fi connexion icons and what they mean.

Related topics

Setting up a wireless network
How to find your wireless network countersign
Analyze the wireless network written report
Wi-Fi tools and apps
Make a Wi-Fi network public or individual in Windows 10

Brand certain Wi-Fi is turned on.
1. Swipe in from the right border of the screen, selectSettings, and so select theNetwork icon.
2. Plough onWi-Fi.
Make sure the concrete Wi‑Fi switch on your laptop is turned on. (An indicator lite normally shows when it's on.)
Make sure your PC isn't in airplane mode.
1. Swipe in from the right edge of the screen, selectSettings, so select theNetwork icon.
2. Turn offAeroplane manner.
Move closer to the router or admission point if you tin can.
If you don't come across the network name at all, the router or access point might not be set to circulate the network proper name. In this instance, you'll need to connect to it manually.
1. Swipe in from the right edge of the screen, and so selectSettings.
2. Select theNetwork icon, and then selectSubconscious network.
3. Blazon the network proper noun and selectSide by side.
4. Type the countersign and selectNext.
5. Follow any boosted instructions to get connected.
The network will be added to your list of networks and will be bachelor to connect to when your computer is in range of the network. To connect to the network, follow these steps:
1. OpenConnect to a Network by selecting the network icon in the notification area.
2. SelectUnnamed Network, selectConnect, then type the network data. The network will be added to your list of networks and will be bachelor to connect to in the future when your figurer is in range of the network..

Let Windows try to assistance you fix the problem. Try running the Network troubleshooter to see if it tin can diagnose and fix the problem.

Select theStart button, start typingNetwork bug, and then selectIdentify and repair network problems in the list.

The Network Troubleshooter (mentioned above) can assistance diagnose and ready common connection issues. After using that, try running the network commands beneath considering the combination of doing these two things can help you go connected.

If your problem isn't stock-still subsequently running the Network troubleshooter, try to:

Reset the TCP/IP stack.
Release the IP address.
Renew the IP address.
Affluent and reset the DNS client resolver cache.

Here's how to run networking commands in a command prompt:

Select the Get-go push button, commencement typing cmd, right-click Command Prompt in the list, select Run equally Ambassador, then select Yes.
At the command prompt, run the following commands in the listed order and and so check to run across if that fixes your connection problem:
- Type netsh winsock reset and press Enter.
- Blazon netsh int ip reset and press Enter.
- Type ipconfig /release and press Enter.
- Blazon ipconfig /renew and printing Enter.
- Blazon ipconfig /flushdns and press Enter.

This helps create a new connection to your Internet access provider (ISP). When you do this, anybody that is connected to your Wi-Fi network will be temporarily disconnected.

The steps you lot take to restart your modem and router can vary, simply here are the full general steps:

Unplug the ability cablevision for the router from the power source.
Unplug the ability cable for the modem from the ability source.

Some modems take a backup battery. Then if yous unplug the modem and lights stay on, remove the bombardment from the modem.
Expect at least 30 seconds or so.

If you lot had to remove the battery from the modem, put it back in.
Plug the modem back into the power source. The lights on the modem will blink. Wait for them to stop blinking.
Plug your router back into the power source.

Wait a few minutes for the modem and router to fully power on. You lot can normally tell when they're ready by looking at the status lights on the two devices.
On your PC, endeavor to connect once again.

Make sure it'due south not a problem with your cablevision modem or Internet service provider (Isp). If information technology is, contact your Internet service provider.

Select the Start button, start typing cmd, right-click Control Prompt in the listing, select Run as Administrator, so select Yes.
At the command prompt, blazon ipconfig.

Await for the IP address listed side by side to Default gateway. Write down that address if you lot need to. For case, 192.168.1.1.
At the prompt, blazon ping <Default gateway> and press Enter. For example, type ping 192.168.1.1 and press Enter.

The result should be something like this:

Reply from 192.168.1.1: bytes=32 time=5ms TTL=64
Reply from 192.168.i.i: bytes=32 fourth dimension=5ms TTL=64
Respond from 192.168.1.i: bytes=32 fourth dimension=5ms TTL=64
Reply from 192.168.1.1: bytes=32 time=5ms TTL=64
Ping statistics for 192.168.ane.ane: Packets: Sent = 4, Received = four, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 4ms, Maximum = 5ms, Boilerplate = 4ms

If the ping is successful and you run across results similar to the results above, just you can't connect to the Cyberspace on your PC, there may exist a problem with your modem or Internet service provider (ISP).

If you're still having trouble connecting to a network, it might be related to your network adapter.

Endeavour using the Network Adapter troubleshooter to automatically find and fix some problems. This troubleshooter will disable and re-enable the adapter, and try some other common repairs.

Select the Start button, commencement typing Troubleshooting, and so select Troubleshooting in the list. Select View all>Network Adapter.
Update the network adapter driver. An outdated or incompatible network adapter driver tin can crusade connection bug. Check to see if an updated driver is bachelor.
1. Select the Start push, start typing Device Manager, and then select it in the list.
2. In Device Managing director, selectNetwork adapters, right-click your adapter, and then select Backdrop.
3. Select the Commuter tab, and then select Update Driver.
4. Select Search automatically for updated commuter software.

If Windows can't find a new driver for your network adapter, visit the PC manufacturer'due south website and download the latest network adapter driver from there. If your PC can't connect to the Cyberspace, you'll need to download a driver on a dissimilar PC and save information technology to a USB flash drive so you tin can install the driver on your PC. You lot'll need to know the PC manufacturer and model name or number.

Here are some things to cheque and endeavor with your router if you're at home and having trouble getting connected.

If yous don't run across the network name, sign in to your router and bank check to see if information technology's set to broadcast the network proper noun.
1. Connect your PC to your router using an Ethernet cable.
2. Open up your web browser and type the IP address for your wireless router. (For case, 192.168.i.1 or 172.sixteen.0.0—bank check the documentation for your router to find the default IP address.)
3. Sign in with your user name and password, so make sure an option labeled Enable SSID Broadcast, Wireless SSID broadcast, or something like is turned on. This setting is frequently on a Wireless Settings page.
Bank check to encounter if your Wi-Fi network uses Media Access Control (MAC) address filtering for security. If it does, you'll need to add together the MAC address for your PC to the access list on your router before you tin connect.
1. Select the Offset button. Start typing cmdand right-click Command Prompt in the list. Select Run as Ambassador, then select Yes.
2. At the control prompt, type ipconfig /all.
  
  Write downward the address that appears adjacent toPhysical Address for your wireless network adapter. This is the address y'all'll demand to add together to the access list on your router.
To add the MAC accost to the admission list on your router:
1. Open your web browser and type the IP address for your wireless router. (For example, 192.168.i.ane or 172.16.0.0—bank check the documentation for your router to find the default IP address.)
2. Sign in with your user proper noun and password, then await for a setting that says MAC Address Filter or something similar.
3. Add together the MAC address you wrote down for your PC to the access listing and save your changes.
On your PC, attempt to connect to the Wi-Fi network again.

Make sure Wi-Fi is turned on.
1. On a laptop, open Windows Mobility Center by selecting the Kickoff button and then selectingControl Console>Mobile PC>Windows Mobility Heart.
2. Look in theWireless Networksection. If Wi-Fi is on, the button should sayTurn wireless off.
Brand certain the concrete Wi‑Fi switch on your laptop is turned on. (An indicator calorie-free commonly shows when information technology'south on.)
Cheque and make sure your PC isn't in aeroplane way.
Move closer to the router or access point if y'all can.
If you lot don't run across the network name at all, the router or access point might not be set to circulate the network name. In this case, you'll need to connect to information technology manually.
1. Open Manage Wireless Networks by selecting theStart button, and then selectingControl Panel. In the search box, typewireless and then selectManage wireless networks.
2. SelectAdd, and then selectManually create a network profile.
3. Blazon the network information.
4. If you want Windows to automatically connect when the network is in range, select theStart this connectedness automatically check box.
5. Select theConnect fifty-fifty if the network is not dissemination bank check box, selectNext, and then selectClose.
The network will be added to your list of networks and will exist available to connect to when your figurer is in range of the network. To connect to the network, follow these steps:
1. Open upConnect to a Network by selecting the network icon in the notification area.
2. SelectUnnamed Network, selectConnect, and then type the network information. The network will exist added to your list of networks and will be available to connect to in the future when your computer is in range of the network..

Let Windows try to help y'all ready the problem. Endeavor running the Network troubleshooter to meet if it tin can diagnose and fix the problem.

Open the Network troubleshooter by correct-clicking the network icon in the notification area so selectingTroubleshoot problems.

The Network Troubleshooter (mentioned to a higher place) tin help diagnose and prepare common connection problems. After using that, try running the network commands below because the combination of doing these two things can aid yous get connected.

If your problem isn't stock-still after running the Network troubleshooter, endeavour to:

Reset the TCP/IP stack.
Release the IP accost.
Renew the IP address.
Flush and reset the DNS customer resolver cache.

Here'south how to run networking commands in a command prompt:

Select theOffset button . Type cmd in the search box, right-click cmd in the list, select Run as administrator, and and then select Yes.
At the command prompt, run the post-obit commands in the listed society then bank check to see if that fixes your connection trouble:
- Type netsh winsock reset and press Enter.
- Blazon netsh int ip reset and press Enter.
- Blazon ipconfig /release and printing Enter.
- Blazon ipconfig /renew and press Enter.
- Type ipconfig /flushdns and press Enter.

This helps create a new connexion to your Isp (ISP). When yous do this, anybody that is connected to your Wi-Fi network will be temporarily disconnected.

The steps you take to restart your modem and router can vary, but here are the general steps:

Unplug the power cable for the router from the power source.
Unplug the power cable for the modem from the power source.

Some modems have a fill-in battery. So if y'all unplug the modem and lights stay on, remove the battery from the modem.
Await at least 30 seconds or so.

If you lot had to remove the bombardment from the modem, put it back in.
Plug the modem back into the power source. The lights on the modem will blink. Expect for them to stop blinking.
Plug your router back into the power source.

Look a few minutes for the modem and router to fully power on. Y'all tin commonly tell when they're set past looking at the status lights on the 2 devices.
On your PC, try to connect once more.

Make sure it'southward not a trouble with your cablevision modem or Cyberspace service provider (ISP). If it is, contact your ISP.

Select the Start button . Blazon cmd in the search box, correct-click cmd in the list, select Run as administrator, and then select Yes.
At the command prompt, type ipconfig.

Look for the IP accost listed next to Default gateway. Write down that address if you need to. For instance, 192.168.1.i.
At the prompt, type ping <Default gateway> and press Enter. For case, type ping 192.168.1.1 and press Enter.

The issue should be something like this:

Answer from 192.168.i.1: bytes=32 time=5ms TTL=64
Answer from 192.168.1.1: bytes=32 fourth dimension=5ms TTL=64
Reply from 192.168.1.ane: bytes=32 time=5ms TTL=64
Respond from 192.168.1.1: bytes=32 time=5ms TTL=64
Ping statistics for 192.168.one.1: Packets: Sent = 4, Received = 4, Lost = 0 (0% loss), Gauge round trip times in milli-seconds: Minimum = 4ms, Maximum = 5ms, Average = 4ms

If the ping is successful and you see results like to the results higher up, simply you lot tin can't connect to the Cyberspace on your PC, there may be a problem with your modem or Internet access provider (ISP).

If you're even so having trouble connecting to a network, it might exist related to your network adapter.

Try using the Network Adapter troubleshooter to automatically observe and fix some issues. This troubleshooter will disable and re-enable the adapter, and endeavor some other common repairs.

Open the Network Adapter troubleshooter by selecting the Start button and then selecting Command Panel. In the search box, blazon troubleshooter and so select Troubleshooting>View all >Network Adapter.
Update the network adapter driver. An outdated or incompatible network adapter driver can cause connection issues. Bank check to see if an updated driver is available.
1. Open Device Manager by selecting the Start push button , selecting Command Console, selecting System and Security, and so, under System, selecting Device Managing director . If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
2. In Device Manager, selectNetwork adapters, correct-click your adapter, and then select Properties.
3. Select the Driver tab, and and then select Update Driver.
4. Select Search automatically for updated driver software.

If Windows can't notice a new driver for your network adapter, visit the PC manufacturer's website and download the latest network adapter commuter from there. If your PC can't connect to the Internet, you'll need to download a driver on a unlike PC and save it to a USB flash drive so yous can install the driver on your PC. You lot'll need to know the PC manufacturer and model name or number.

Here are some things to check and effort with your router if you're at home and having trouble getting connected.

If you don't see the network name, sign in to your router and cheque to see if it'south gear up to broadcast the network name.
1. Connect your PC to your router using an Ethernet cable.
2. Open your web browser and blazon the IP address for your wireless router. (For case, 192.168.1.one or 172.16.0.0—bank check the documentation for your router to find the default IP address.)
3. Sign in with your user name and password, so make sure an choice labeled Enable SSID Circulate, Wireless SSID broadcast, or something similar is turned on. This setting is oft on a Wireless Settings folio.
Cheque to see if your Wi-Fi network uses Media Admission Command (MAC) address filtering for security. If it does, you'll demand to add the MAC address for your PC to the admission list on your router before you can connect.
1. Select the Start push. Type cmd in the search box and right-click cmd in the listing. Select Run every bit administrator, and so select Yes.
2. At the control prompt, type ipconfig /all.
  
  Write downwardly the accost that appears next toPhysical Address for your wireless network adapter. This is the address you'll need to add to the access list on your router.
To add together the MAC address to the admission list on your router:
1. Open your web browser and blazon the IP accost for your wireless router. (For example, 192.168.1.1 or 172.16.0.0—cheque the documentation for your router to find the default IP accost.)
2. Sign in with your user name and password, and so wait for a setting that says MAC Accost Filter or something similar.
3. Add together the MAC accost you lot wrote down for your PC to the access list and save your changes.
On your PC, try to connect to the Wi-Fi network once again.